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Privacy Policy

1. Introduction

 

Dot. Falafel places great importance on the protection of personal information. This privacy policy describes how we collect, use, store, and protect the personal information of users of our website, in accordance with applicable laws in Quebec and Canada, including Law 25.

 

2. Personal Information Collected

 

We may collect the following personal information when you use our website or communicate with us:

 

  • First and last name

  • Email address

  • Phone number

  • Any information voluntarily submitted through a contact or inquiry form

 

3. Methods of Collection

 

Personal information is collected through the following means:

 

  • Contact form

  • Quote or inquiry request form

  • Emails or phone calls

  • Cookies and analytics tools (if applicable)

 

4. Use of Personal Information

 

The personal information collected is used solely to:

 

  • Respond to information requests

  • Provide quotes and services

  • Communicate with clients and prospects

  • Improve our website and services

  • Comply with legal obligations

 

5. Sharing of Information

 

Dot. Falafel does not sell, rent, or share any personal information with third parties, except in the following cases:

 

  • When required by law

  • When necessary to provide a service requested by the user

  • With technology service providers used for website hosting or analytics, when applicable

 

6. Data Retention

 

Personal information is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

 

7. Security of Information

 

We implement reasonable security measures to protect personal information against unauthorized access, loss, theft, or disclosure.

 

8. Cookies

 

Our website may use cookies to enhance user experience and analyze website performance. You may adjust your browser settings to refuse cookies if you wish.

 

9. User Rights

 

In accordance with applicable laws, you have the following rights:

 

  • Access your personal information

  • Request correction of inaccurate information

  • Withdraw your consent, subject to legal obligations

 

Any request may be sent to Dot. Falafel using the contact details below.

 

10. Person Responsible for the Protection of Personal Information

 

For any questions regarding this policy or to exercise your rights, you may contact:

 

Dot. Falafel

Email: info@dotfalafel.ca

Phone: (438) 835-5000

 

11. Modifications

 

Dot. Falafel reserves the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date.

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